Fast e-transfer funding•No credit check•All Canada welcome•Apply 24/7• Fast e-transfer funding•No credit check•All Canada welcome•Apply 24/7•
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We're here to help

Get in touch with Stfxe XtensionQuestions? We've got answers.

Whether you're curious about how our referral service works, need help with an application, or have feedback, our team is ready to assist. Reach out using any method that works best for you.

Fast responseMultiple channelsHelpful team
Apply Now — It's Free How It Works
15 minutesTypical funding
$100–$3,000Loan range
24/7Apply anytime
Your loan estimate
Short-term loan, funded fast
You could borrow up to
$3,000
from $100 · CAD
Funding
15 minutes
Credit check
Not required
Apply online
5 minutes
Availability
24/7
Start My Application

Applying is free and does not affect your credit score.

Ways to reach us

Contact channels available

Choose the contact method that suits you best. We monitor all channels during business hours and will respond as quickly as possible.

1

Phone

Call our support team during business hours. We're ready to answer your questions about payday loans and walk you through the process.

2

Email

Send us a message anytime. We'll respond within one business day with the information or assistance you need.

3

Online form

Fill out our contact form on this page and submit your question or request. A team member will follow up with you shortly.

4

Live chat

Chat with us in real time during business hours. It's the fastest way to get an immediate answer to your question.

Our hours

When we're available

Stfxe Xtension operates across multiple Canadian provinces, and our support team works to serve you throughout the week.

We're available Monday to Friday from 9 a.m. to 5 p.m. Eastern Time. If you contact us outside these hours, we'll respond to your message as soon as possible when we return.

For urgent matters during off-hours, you can still submit your inquiry via email or our online form, and we'll prioritize it first thing when we're back in the office.

Holiday hours may vary. If you need immediate assistance, our online form allows you to describe your situation in detail, which helps us prepare a thorough response.

What we can help with

Common reasons to contact us

Our team handles a wide range of questions and requests. Here's what we typically assist with:

  • Questions about how Stfxe Xtension's referral service works
  • Information about payday loan eligibility and requirements
  • Help with your application or referral process
  • Questions about funding speed and how Interac e-Transfer works
  • Clarification on terms, fees, or how payday loans function
  • Feedback or suggestions about our service
  • Technical issues with our website or online form
Privacy and security

Your information is safe

When you contact us, we treat your personal information with care and follow Canadian privacy regulations.

Any information you provide through our contact form, email, or phone call is protected and used only to respond to your inquiry or provide the service you've requested.

We never share your details with third parties without your consent, except where required by law. If you have concerns about how we handle your data, please ask—we're happy to explain our privacy practices.

For full details on data handling, please review our privacy policy on our website.

Common Questions

Frequently asked questions

How long does it take to get a response?
During business hours (Monday to Friday, 9 a.m. to 5 p.m. ET), we typically respond within a few hours. For emails and forms submitted outside these hours, expect a response within one business day.
Can I apply for a payday loan directly through Stfxe Xtension?
Stfxe Xtension is a referral and information service, not a direct lender. We help connect you with lenders in our network who may be able to help. We'll guide you through the process and answer any questions you have.
What provinces do you serve?
We serve customers across Canada, including Ontario, British Columbia, Alberta, Quebec, Manitoba, Saskatchewan, Nova Scotia, New Brunswick, Newfoundland and Labrador, Prince Edward Island, Yukon, Northwest Territories, and Nunavut.
Is there a fee to contact you?
No. Reaching out to Stfxe Xtension is completely free. There's no cost to ask questions, get information, or submit an inquiry.
Can I call you on weekends?
Our phone lines are open Monday to Friday during business hours. However, you can submit your question via email or our online contact form anytime, and we'll respond when we return.
What if I have a complaint or concern?
We take feedback seriously. Please tell us what's on your mind—contact us via phone, email, or our online form. We'll work with you to address your concern as quickly as possible.
Do you offer support in languages other than English?
Our primary support is in English. If you have specific language needs, please let us know when you contact us, and we'll do our best to assist or arrange support.
How do I know my personal information is secure?
We follow Canadian privacy laws and use industry-standard security practices to protect your data. Any information you share is used only to assist you and is never sold to third parties without your consent.

Ready to reach out?

Have a question about payday loans or need help with an application? Get in touch with our team today. We're here to provide clear answers and honest guidance.

Apply Now — It's Free